---
title: Διασύνδεση με Softone (en)
description: To connect Softone with our platform, follow this two-step procedure:
---

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1. [AfterSalesPro Knowledge Base](https://kb.aftersalespro.gr/en?hsLang=en)
2. [Settings](https://kb.aftersalespro.gr/en/settings?hsLang=en)
3. [Integrations](https://kb.aftersalespro.gr/en/settings?hsLang=en#integrations)

# Διασύνδεση με Softone (en)

## To connect Softone with our platform, follow this two-step procedure:

⚠️ **This procedure applies only to Softone installations that do NOT use one of our modules.**

- Set up Softone Details
- Add a new integration in the AfterSalesPro panel and provide the required details

---

#### Softone Configuration

- Create an index in Softone, including the documents (orders, proformas, etc.) that you want to synchronize with our system.  
  *(Orders will be created according to these documents.)*
- **Index name must be:** `aftersalespro`
- **Include the following columns exactly as listed:**
  
    - Order ID (required)
    - Status or Transform (required)
    - Total Weight
    - Total Items count
    - Document
    - Payment method (required)
    - Shipping method (required)
    - Shipping cost
    - Order Total (required)
    - Notes
    - Customer - Code (required)
    - Customer - Name (required)
    - Customer - Email (required)
    - Customer - Address (required)
    - Customer - Area (required)
    - Customer - Zipcode (required)
    - Customer - City (required)
    - Customer - Phone Number (required)
    - Customer - Mobile Number (required)
    - Locker ID (BoxNow: integer, ACS: i.e. ΑΣ401)
    - Boxnow size (1 = all, 2 = small, 3 = medium, 4 = large)
    - Insert Date (required)
    - Update Date (required)
- Enable the following filters:
  
    - SALDOC.TRDR
    - SALDOC.FINCODE
    - SALDOC.CMPFINCODE
    - SALDOC.UPDDATE
    - SALDOC.INSDATE

---

#### Add Integration in AfterSalesPro Panel

1. Go to **[Settings → Integrations](https://app.aftersalespro.gr/panel/platform)**
2. Click **Insert**
3. Select **Softone**
4. Fill in the following credentials:
   
     - URL
     - APP\_ID
     - USERNAME
     - PASSWORD
     - COMPANY
     - BRANCH

> **Important:** Enter your URL including the prefix, without a trailing slash, e.g.:
> 
>  
> 
> 
> 
> 
> 
> `https://company.oncloud.gr/s1services`

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